Privacy Policy

1. Information We Collect

We collect information only to provide, secure, improve, and operate GetNear.

A. Account and Profile Information

When you create or use an account, we may collect:

• Phone number for OTP-based login and verification
• Name, title, gender, date of birth or age-related information
• Optional email address
• Profile photo
• Skill, profession, business type, short introduction, and profile details
• GetNear Profile ID
• Verification status, such as whether your profile is verified

B. Location Information

GetNear is a nearby discovery app, so location is important for core features. With your permission, we may collect or process:

• Current device location
• Approximate distance between users or posts
• Location used for nearby search, availability, posts, reach, and SOS-related features
• Location-related metadata required to show relevant nearby results

Your exact live location is not intended to be publicly shown to other users. GetNear may show distance or nearby availability depending on your settings and permissions.

If Availability is turned OFF, your live nearby visibility may be limited or hidden.

C. Posts, Media, and User Content

When you use GetNear, you may create or interact with content, including:

• Posts
• Images and videos uploaded by you
• Comments and replies
• Likes, dislikes, reports, shares, and other interactions
• Tags, post visibility, post reach, and timestamps

Content you post may be visible to other users depending on the visibility or reach selected by you.

D. Chat and Communication Data

If you use messaging or communication features, we may collect:

• Chat messages
• Message timestamps
• Delivery/read status
• Conversation metadata
• Call-related metadata, such as call attempt time and status

We do not publicly display private chat content. However, chat data may be stored to provide messaging, safety, moderation, and abuse-prevention features.

E. Verification and Safety Information

If ID verification, KYC, DigiLocker, Aadhaar-based verification, or similar verification features are enabled, we may process verification-related information such as:

• Verification status
• Name or identity confirmation result
• Verification reference information
• Documents or verification details required for account safety, where applicable

We try to collect only the minimum information required for verification and safety. Sensitive ID details are not intended to be publicly visible.

F. Device, App, and Security Information

We may collect technical information such as:

• Device model and operating system
• App version
• Device identifier or session identifier
• Firebase Cloud Messaging token for notifications
• IP address and server request logs
• Crash logs and performance data
• Security signals such as Firebase App Check, Play Integrity, or similar anti-abuse checks

This information helps us prevent spam, fake accounts, unauthorized access, abuse, and technical issues.

G. Feedback and Support Information

During beta testing or support communication, we may collect:

• Feedback submitted by users
• Screenshots or screen recordings shared by users
• Device details related to bugs
• Contact information provided for support

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Send and verify OTP login requests
• Show nearby people, professionals, businesses, and posts
• Calculate distance and nearby relevance
• Allow users to create posts, upload media, comment, react, report, and share
• Provide messaging, notifications, and communication features
• Improve app performance, reliability, and user experience
• Prevent fake accounts, spam, abuse, fraud, and unauthorized access
• Enforce safety rules and community standards
• Handle support requests and user feedback
• Comply with legal, regulatory, and security requirements

3. How Your Information Is Shared

We do not sell your personal information.

We may share information in the following situations:

A. With Other GetNear Users

Depending on your settings and app usage, other users may see:

• Your name and profile photo
• GetNear Profile ID
• Skill, profession, business details, or short intro
• Verification badge or verification status
• Posts, images, videos, comments, and public interactions
• Approximate distance or nearby availability, only when applicable

B. With Service Providers

We may use trusted third-party service providers to operate GetNear, including:

• Firebase and Google Cloud services for authentication, database, storage, messaging, security, and hosting
• Google Play services and Play Integrity/App Check for app security
• Notification, crash reporting, analytics, or performance monitoring tools
• Verification partners, if ID/KYC verification is enabled

These providers process data only as needed to provide their services to GetNear.

C. For Safety, Legal, or Security Reasons

We may disclose information if required to:

• Comply with law, regulation, legal process, or government request
• Investigate fraud, abuse, safety issues, or policy violations
• Protect users, the public, GetNear, or our legal rights
• Prevent misuse of the app or unauthorized access

4. Location Privacy

GetNear uses location to provide nearby discovery and distance-based features.

You control location permission through your device settings. If you deny or turn off location permission, some features may not work properly, including nearby search, availability, distance, post reach, and SOS-related features.

GetNear is designed to show nearby relevance and distance, not to expose your exact live location publicly.

5. User-Generated Content

Any post, profile information, comment, image, video, or other content you publish may be visible to other users according to the feature and visibility selected by you.

Please do not share sensitive personal information, private documents, financial details, passwords, or other confidential information in posts, comments, profile fields, or chats.

We may remove content or restrict accounts that violate our safety rules, legal requirements, or community standards.

6. Data Retention

We keep your information only as long as necessary to provide GetNear, comply with legal obligations, resolve disputes, prevent abuse, and enforce our policies.

Some posts may expire automatically based on the post duration or visibility rules. However, logs, backups, reports, and safety records may be retained for a limited period where necessary.

If you request account deletion, your account may enter a grace period before permanent deletion. After the grace period, we will delete or anonymize personal data where reasonably possible, except information we are required or allowed to keep for legal, security, fraud-prevention, or safety reasons.

7. Your Controls and Choices

You may be able to:

• Edit your profile information
• Turn Availability ON or OFF
• Control location permission from device settings
• Delete your posts or comments where supported
• Block or report users
• Log out of your account
• Request account deletion
• Contact us to request access, correction, or deletion of your personal information

Some requests may require identity verification before we can process them.

8. Security

We use reasonable technical and organizational measures to protect your information, including authentication, database rules, secure storage, access controls, and anti-abuse checks.

However, no app, website, server, or internet transmission is completely secure. You are responsible for keeping your device and account safe.

9. Children and Minors

GetNear is intended for users who are legally allowed to use social and location-based services. If a user is under 18, they should use GetNear only with appropriate parent, guardian, or institution-approved permission where required.

We do not knowingly collect personal information from children in a way that violates applicable law. If you believe a minor has provided personal data without proper permission, please contact us so we can review and take appropriate action.

10. Beta Testing

If you use a beta, closed testing, or early access version of GetNear, you understand that the app may contain bugs, incomplete features, or performance issues.

Feedback, screenshots, bug reports, and usage details shared during beta testing may be used to improve the app before public launch.

11. International Data Processing

Your information may be stored and processed on servers located in India or other countries where our service providers operate. By using GetNear, you understand that your information may be processed outside your state or country, subject to applicable law and security safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make important changes, we may notify users through the app, website, Play Store listing, or other reasonable methods.

The updated policy will be effective from the date shown at the top of this page.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, contact us at: